Frequently Asked Questions

 

What can I expect during my first counselling session? 

Starting counselling with a new therapist can be an intimidating process. Our first session together will be spent gathering information and getting to know each other. The focus of our first session is understanding the counselling process, reviewing consent and other paperwork, and learning about what you hope to get out of therapy.

What can I talk about in therapy? 

You are welcome to bring any topic into the therapy space. Although it may take time to feel comfortable bringing up new or sensitive issues, know that any topic on your mind is worthy of discussion.

How do you take payment? 

We accept payment via e-transfer. Details will be sent via email upon booking. 

What are your fees?

Individual Therapy (50 mins): $150

Couples Therapy (50 mins) $170

Family Therapy (80 mins) $272

Do you offer in-person counselling? 

At this time we only offering virtual counselling services via a secure telehealth platform called the JaneApp. 

What is your cancellation policy? 

We have a 24 hour cancellation notice. 

Are you able to submit a claim to my insurance for me?

A receipt will be provided after each session for submission to insurance. We currently do not offer direct billing.

Are you able to verify if your services are covered under my benefits plan? 

We are unable to check coverage for individual’s extended benefits. To do this you will need to check with your provider.

 

 

Ready to Begin?

Whether you’re seeking individual counselling, couples therapy, or family support, We're here to help you explore your emotions and relationships with compassion and care. Contact us today to schedule a session and start working toward the healing, growth, and connection you deserve.

Contact us

The curious paradox is that when I accept myself just as I am, then I can change.

― Carl Rogers